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GLOSSARY
An adjuster reviews what happened, checks your policy, and estimates the loss so the insurer can decide what to pay. Some adjusters work for the insurance company. Others are independent and hired for that claim.
You may also hear “claims adjuster.” The job is the same: gather facts, document damage, and explain the next step in plain language.
EXAMPLE
After a fender-bender, an adjuster may inspect the car, review photos, and send an estimate before repairs are approved.
The adjuster is often your main contact once a claim is open. Knowing who they are, and what they need from you, keeps the claim moving.
A licensed New Jersey agent can still stay in the loop, translate the estimate, and flag anything that does not match what you reported.
FAQ
Most auto and home claims are handled by a company or independent adjuster hired by the insurer. You can still ask questions, share your own photos, and have your agent review the estimate with you.
Not automatically. If the estimate misses damage, send more documentation. Your agent can help you ask for a second look.
Share basic facts if you need to, but you do not have to guess about fault or sign anything you do not understand. Call your agent first if you are unsure.
A licensed New Jersey agent can walk you through it. Free to start.Free to start. In your language. A licensed agent confirms every requirement with you.
Quotes are estimates and subject to carrier underwriting.